
HR Technology Expert
4 days ago
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter.
Job Overview
This role supports the development and implementation of Workday Help & Journey's globally, ensuring seamless integration and effective management of HR processes. As a key member of our team, you will collaborate closely with business users to refine HR business requirements and translate them into technical solutions.
Key Responsibilities
- Perform day-to-day administration of Workday Help & Journey's Service Delivery applications, including configuration assistance and troubleshooting.
- Support the identification and solutioning of HR business requirements, workflows, and process improvements.
- Provide training and coaching to HR technology teams, ensuring they have knowledge of Workday Help & Journey's and are equipped to handle multiple priorities.
- Liaise with HR Service Centers and keep engaged with COEs to review new issues and concerns, provide guidance, and support timely resolution.
- Support Integrations from Workday related to Help & Journey's and other case intake paths, ensuring business continuity.
- Ensure proper storage and purge rules are in place and applied as required per country and document type.
Requirements
- Bachelor's degree in human resources, Information Technology, Business Administration, or a related field. Master's degree preferred.
- 3-6 years of experience in HR technology or global HR process
- Strong SharePoint/Power Automate technical expertise.
- Strong HR functional expertise and operations acumen
- Strong analytical skill and specifically issue triage and management skills
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