IT Account Professional

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

About the Role

This position involves working closely with Strategic Accounts globally, focusing on technical support and expertise provision.

Responsibilities

  • Manage technical initiatives and escalations for assigned Strategic Accounts.
  • Collaborate with Account Directors and Relationship Managers on technology-related matters.
  • Deliver exceptional service to Strategic Accounts to boost user growth and adoption.
  • Regularly review Technical Accounts to identify and address potential service gaps.
  • Maintain regular communication with enterprise-level IT and Market Data contacts.
  • Offer valuable insights to internal Product teams on client technology trends.
  • Take ownership of product deployments and ensure seamless integration.

Requirements

  • Exceptional written and verbal communication skills.
  • Familiarity with the finance industry and technology landscape.
  • Strong analytical, problem-solving, and collaboration skills.
  • Desirable: project management experience.
  • Possess a strong customer-centric approach.
  • Proficient in MS Office applications.
  • Willngness to travel within designated regions.


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