Systems Infrastructure Manager
20 hours ago
Deliver exceptional support and administration for our Salesforce applications.
As a Senior Systems Administration Specialist, you will have the opportunity to work on multiple platforms, including Salesforce and integrated Enterprise Systems.
You will be responsible for administering, managing, and supporting these applications, as well as providing real-time support for issues related to them.
Key Responsibilities- Support and Administration: Provide timely and effective support for users, addressing their queries and resolving any issues they may face.
- Application Management: Administer and manage our Salesforce applications, ensuring that they are running smoothly and efficiently.
- Project Management: Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.
- Analyze and Improve: Analyze user feedback and application performance, identifying areas for improvement and implementing changes accordingly.
- Experience: At least 2 years of hands-on experience in user-facing technical support or application support.
- Certification: Salesforce Associate Certification is required.
- Familiarity: Familiarity with standard user functions of Salesforce Sales Cloud and Service Cloud.
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