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Collections Manager

1 week ago

Lahore, Punjab, Pakistan SMR Consultant Full time
Role Overview

The Collections Manager position is responsible for leading a team of collections agents in the Collection Department. You will oversee the entire collections process, ensuring that all activities are conducted in accordance with company policies and industry standards.

  • You should possess strong leadership skills to motivate and guide your team members.
  • Develop and implement effective strategies to improve collections performance and customer satisfaction.
  • Monitor and analyze team performance, identifying areas for improvement and implementing corrective actions as needed.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 2 years of experience in collections or a related field.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.