Customer Service and Collections Manager

13 hours ago


Lahore, Punjab, Pakistan Bottom Line Accounting Solutions Full time

About the Role

The Accounts Receivable Specialist will be responsible for performing day-to-day processing of accounts receivable to ensure customer collections are maintained in an effective, up-to-date, and accurate manner.

Responsibilities and Requirements:

  • Proactively monitor and follow-up on collections each week, including contacting customers to negotiate payment of outstanding accounts.
  • Investigate and resolve customer queries through the reconciliation of accounts and process improvements.
  • Actively participate in continuous improvement initiatives by constantly reviewing current processes to identify opportunities to improve efficiency and effectiveness.

Qualifications:

  • Post-secondary education (BBA, BCOMM, MBA, etc.) in a related field and/or Certificate in Accounting (or in progress).
  • Collaborative and excellent team player with demonstrated ability to work within a team.
  • Effective oral and written communication skills to partner with internal and external stakeholders.

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