Telecom Operations Specialist

7 hours ago


Lahore, Punjab, Pakistan UNAVAILABLE Full time
About UNAVAILABLE

We're seeking an exceptional Associate Genesys Engineer to join our team As a key player in our Genesys Cloud operations, you'll be responsible for providing top-notch support to our clients and internal stakeholders.

Job Description

This exciting opportunity will involve:

  • Configuring, setting up, and deploying Genesys cloud contact center solutions.
  • Acting as primary point of contact for daily telephony issues and concerns.
  • Providing Tier-2 and Tier-3 support for Telephony Operations.
Key Qualifications

To succeed in this role, you'll need:

  • A strong background in IT or Telecom, preferably with experience in Genesys cloud.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.

We offer a competitive compensation package and opportunities for growth and development. If you're passionate about delivering exceptional customer experiences and possess the necessary skills and qualifications, we encourage you to apply



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