Lead Process Manager

1 week ago

Karachi, Sindh, Pakistan beBeeRisk Full time 20,000,000 - 30,000,000
Job Description:

The primary objective of this role is to spearhead process improvement initiatives, encompassing the mapping of current processes, identification of gaps, and design of new or improved processes. This involves documenting policies and implementing changes to ensure the optimization of business operations.

This position is responsible for ensuring the maintenance of archiving, version controls, coordination in drafting, and signing off from Heads of Departments (HoDs) and stakeholders on policies and procedures.

Responsibilities:
  1. Process Mapping and Improvement: Communicate and coordinate with departmental heads to organize the mapping of processes for improvement purposes.
  2. Risk Management: Provide guidance on Enterprise Risk Management (ERM) framework, facilitate the first line of defense, and identify, assess, evaluate, categorize, prioritize, monitor, and control significant risks facing the organization by reviewing and approving risk management methodologies.
  3. Methodology Development: Provide methodologies and guides in identifying and assessing risk and determine the adequacy and cost-effectiveness of controls.
  4. Systems and Processes: Ensure that processes, systems, procedures, and data management capabilities support the enterprise-wide risk management framework.
  5. Gap Identification and Closure: Identify and highlight gaps in existing processes and policies, arrange presentations for approvals from respective authorities, and ensure regular intervals of review and improvement.
  6. Process Design and Development: Organize the design and development of revised processes with active involvement of respective department's management.
  7. Automation: Automate ERM processes through implementation and maintenance of ERM software.
  8. Consent and Approval: Ensure that the respective department's management provides their consent on 'to-be' or revised processes prior to implementation.
  9. Documentation and Review: Work with departments in developing documentation (policies, procedures, and work instructions) conforming to quality assurance standards and applicable regulations. Conduct joint periodic reviews with user department's management and incorporate required changes into documentation.
  10. Implementation and Coordination: Coordinate with the Head of Department and facilitate the implementation of process improvements.
  11. Management Review and Quality Assurance: Plan and organize regular management review and quality assurance meetings with senior and middle management representatives to explore improvement opportunities.
  12. Continuous Improvement: Review work practices and provide feedback to recommend ways to improve processes and systems.
  13. Risk Mitigation: Ensure that risks pertaining to contractual conditions are identified, and relevant users take necessary actions to mitigate them.
  14. Compliance: Comply with the Enterprise Risk Management Framework and Business Principles and Ethics Policy/Code of Conduct while performing job responsibilities according to assigned roles.

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