
Systems Engineer
14 hours ago
We are seeking a skilled Network and System Professional to join our team. As a key member of our technical support team, you will be responsible for resolving customer issues through email, phone, and remote support sessions.
The ideal candidate will have a strong background in network administration, troubleshooting, and problem-solving. You will work closely with our global support team to ensure timely and effective resolution of customer issues.
- Key Responsibilities:
- Set up, test, administer, and troubleshoot network issues.
- Work with major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others.
- Monitor and track all services and monitoring tools e.g., Zabbix, Netbox, and others.
- Create and update network documentation/diagrams for network implementations.
- Deploy and troubleshoot VOIP phones and related services.
- Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances systems.
- Work with virtualization technologies i.e., VMWare, Citrix, and Hyper-V.
- Set up and administer Active Directories and server roles.
- Set up and maintain Google Workspace, Exchange, IIS, SharePoint, Print Servers, and SQL.
- Keep client software and servers up to date.
To be successful in this role, you will need:
- A Bachelor's degree in Engineering-related studies (CS, Telecom, Electrical, etc.)
- Fresh to 1 year of similar experience
- CCNA and MCSE preferred
- Excellent communication skills
This role offers a competitive salary and benefits package, including opportunities for professional growth and development. If you are a motivated and talented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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