Genesys Cloud Solutions Specialist

About UsiBEX is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement and insight solutions to help protect client investment, mitigate financial and operational risk, and accelerate ROI. Our global operations require a strong technical foundation, and we are seeking a skilled Genesys Cloud Engineer...

Requirements1-4+ years of experience in the contact center industry and a minimum of 2-3 years of experience with any other telephony platform.A minimum of 1-4 years working with any Genesys solutions as an administrator.Bachelor's degree in IT, CS, or Telecoms. Any Genesys Cloud certification is a plus. Any other knowledge of contact center solutions on the...

Telephony and Contact Center SupportiBEX is seeking a skilled Genesys Cloud Engineer to provide telephony and contact center support. As a key member of our team, you will be responsible for acting as the point of contact for all contact center solution requests, whether they are questions or problems. You will also troubleshoot day-to-day operational issues...

Contact Center Operations RoleiBEX is seeking a skilled Genesys Cloud Engineer to support our global contact center operations. As a key member of our team, you will be responsible for troubleshooting day-to-day operational issues with respect to Genesys and its integrated platforms. You will also act as the point of contact for all contact center solution...

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