Outbound Booking Specialist

4 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Role: Customer Service Assistant

Job Summary: We are seeking a highly skilled customer service professional to join our team as an outbound Taxi controller. As the face of our company, you will be responsible for answering inbound calls from customers in proficient English. Your responsibilities will include taking bookings, resolving customer queries, and ensuring a high level of customer satisfaction.

Key Responsibilities:
• Answer inbound calls from customers in proficient English.
• Take bookings from customer requests and liaise with the shift in charge to resolve any queries that may arise.
• Ensure a high level of customer satisfaction through effective communication and problem-solving skills.

Requirements:
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Strong problem-solving skills and ability to think critically.

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