
Building Strong Customer Relationships
2 days ago
We are seeking a skilled and motivated professional to manage customer relationships.
Key Responsibilities:- Talk to customers to understand their needs and preferences.
- Negotiate with customers to meet their requirements.
- Update customers on the order status.
- Collaborate with the team to execute orders.
- Excellent spoken English communication skills.
- Strong negotiation and influencing abilities.
- Self-motivation and creativity in finding new business opportunities.
- Experience in business development, lead generation, and sales is preferred.
- A minimum of 3 years of total work experience is preferred.
- The ability to communicate confidently with colleagues and clients.
- Ensuring client satisfaction through after-sales care and feedback.
- Identifying and approaching potential new clients.
- Researching industry trends and providing advice to colleagues.
- Giving presentations to clients about products or services.
- Acting as a point of contact for complaints and escalating issues.
- Ensuring contract terms are adhered to by both parties.
- Understanding and helping to meet client targets and objectives.
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