
Customer Relationship Officer
5 days ago
Job Title: Customer Relationship Officer (CRO)
About Us:
MaxSol is a leading IT solutions provider in Gujranwala, delivering services in IT consulting, network infrastructure, cybersecurity, data centers, CCTV solutions, website development, hosting, and digital marketing. We pride ourselves on delivering affordable, reliable, and innovative solutions while building long-term relationships with our clients.
Job Description:
We are looking for a Customer Relationship Officer (CRO) to join our team. The ideal candidate will be responsible for managing client relationships, understanding customer needs, and ensuring excellent service delivery. You will act as the bridge between clients and our technical teams, helping to maintain trust and satisfaction.
Key Responsibilities:
- Develop and maintain strong relationships with clients.
- Handle client inquiries and provide timely support.
- Coordinate with internal teams to ensure project delivery and customer satisfaction.
- Follow up with clients for feedback and future requirements.
- Assist in customer onboarding and documentation.
- Promote MaxSol's services to existing and potential clients.
Requirements:
- Bachelor's degree in Business, Marketing, IT, or related field.
- Strong communication and interpersonal skills.
- Ability to handle clients professionally and resolve issues effectively.
- Basic understanding of IT solutions and services (training will be provided).
- Experience in customer service, sales, or relationship management will be a plus.
What We Offer:
- Growth and career development opportunities.
- Hands-on learning in IT solutions and services.
- Professional working environment.
- Attractive commission and performance-based incentives.
How to Apply:
Send your CV and cover letter to
with the subject line "Application for Customer Relationship Officer".
Seniority level- Seniority levelEntry level
- Employment typeFull-time
- Job functionFinance and Sales
- IndustriesIT Services and IT Consulting
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