Client Relations Team Head

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

The Client Relations Team Head will be responsible for leading a team of client relations specialists to provide exceptional support to clients. The successful candidate should have strong leadership, coaching, and analytical skills.

Main Responsibilities:
  1. Establishing clear goals and expectations for the team, ensuring they are met through effective planning and resource allocation.
  2. Mentoring and developing team members to enhance their performance and increase job satisfaction.
  3. Identifying areas for improvement and implementing changes to optimize workflows and policies.
  4. Fostering a positive work environment and maintaining high standards of customer service.
Qualifications:
  • A degree in any field; certifications in client relations are desirable.
  • At least 2-3 years of experience as a team leader in a technical program.


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