
Billing Process Lead
1 week ago
- Ensure vendors and restaurants are paid accurately and on time, in line with SLAs or contractual terms.
- Maintain effective communication and coordination with all relevant stakeholders.
- Provide monthly reporting and insights to support in-country teams.
- Build and manage a high-performing service delivery team.
- Research, track, and resolve billing issues promptly.
- Ensure invoice accuracy by verifying master data and reviewing revenue recognition journals that impact regional financials and payments (if applicable).
- Continuously improve billing processes, ensuring SLAs are met, and escalate issues for timely prioritization.
- Manage the governance process with stakeholders through regular business reviews (weekly, monthly, quarterly).
- Support the onboarding of new countries into the regional office.
Qualifications:
- >8 years or more of relevant accounting and operations experience, with a degree in Accounting, Business Administration, or Finance.
- 8-10 years of experience leading a team of 3-10 FTEs.
- Experience in either SAP or Oracle ERP systems for Billing.
- Familiar with Salesforce (CRM) and integration with ERP systems.
- Strong analytical skills and ability to foresee potential problems arising from either up or downstream.
- Knowledge of (or experience in) tech/startup industry, entrepreneurial, and or fast-paced environments preferred.
- Proficient with Google Suite and Microsoft applications for analysis and reporting.
- Process-oriented with an understanding of both financial, operational and audit controls.
- Comfortable working in a fast-paced environment with tight deadlines.
- Experience with SQL or aptitude to learn.
- Familiar with IFRS revenue recognition principles.
- Demonstrated project management experience and the ability to work cross-functionally.
- A creative mindset and a willingness to question assumptions and conventional wisdom. Solving problems via infrastructure and automation is part of your DNA.
- Fluency in English, along with excellent communication and interpersonal skills.
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