Billing Process Operations Lead

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Service Delivery Leads play a crucial role in managing billing processes across the Pakistan market-region.

About the Opportunity

This role offers an excellent opportunity to lead a dynamic team and contribute to the strategic growth of our O2C operations in Pakistan.

  • Lead a team responsible for managing billing processes across Pakistan.
  • Monitor and ensure Service Level Agreements (SLAs) and OKRs are consistently met, both for internal teams and outsourced providers (where applicable).
  • Champion operational excellence through standardization and automation initiatives, enhancing customer satisfaction.
Key Responsibilities

This role involves overseeing the onboarding and integration of new markets or processes into the Shared Service Centre. It also requires driving functional governance, including SLA/KPI performance tracking, issue resolution, and project prioritization.

A key focus will be identifying operational improvements and collaborating with the Transformation and IT teams to implement automation initiatives.

Requirements

To succeed in this role, you will need:

  • 8+ years of relevant accounting and operations experience, with a degree in Accounting, Business Administration, or Finance.
  • 8-10 years of experience leading a team of 3-10 FTEs.
  • Experience in SAP or Oracle ERP systems for Billing.
  • Familiarity with Salesforce (CRM) and its integration with ERP systems.
What You Need To Succeed

You will need to possess strong analytical skills and foresight into potential operational issues.



  • Karachi, Sindh, Pakistan beBee Careers Full time

    Key Deliverables:Ensure vendors and restaurants are paid accurately and on time, in line with SLAs or contractual terms.Maintain effective communication and coordination with all relevant stakeholders.Provide monthly reporting and insights to support in-country teams.Build and manage a high-performing service delivery team.Research, track, and resolve...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a highly skilled professional to fill the role of Billing Process Coordinator.This position involves coordinating and managing the entire billing process, from meter reading to customer care. The ideal candidate will have a strong background in finance and accounting, as well as excellent communication and organizational skills.Key...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Billing Operations ManagerWe are seeking a skilled Billing Operations Manager to oversee the management and processing of healthcare claims, including durable medical equipment and insurance claims. The ideal candidate will have experience in medical billing, strong communication and problem-solving skills, and knowledge of billing software and healthcare...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    **Billing Operations Executive**Job Summary:We are seeking an experienced Billing Operations Executive to join our team, responsible for managing and overseeing billing activities related to corporate clients.The ideal candidate will possess strong organizational and time management skills, as well as excellent communication and problem-solving abilities.Key...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    This is a leadership role that requires strategic thinking and problem-solving skills. As a Billing Operations Manager, you will be responsible for managing a team and ensuring that all billing processes are running smoothly.Key responsibilities include:Reviewing and finalizing monthly meter reading plans to ensure accuracy and completeness.Managing the...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Billing Operations SpecialistThe Billing Operations Specialist plays a critical role in managing medical billing processes, ensuring accurate and timely submission of claims, and maintaining high-quality standards in billing procedures.Main Responsibilities:Coding and Claims Management: Assign accurate medical codes (CPT, ICD-10, HCPCS) for diagnoses and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Responsibilities and Expectations:The Corporate Billing Executive will manage and oversee all aspects of corporate billing, including ensuring accuracy in billing and timely invoicing.The successful candidate will maintain accurate records of corporate billing, ensuring tracking of billing, payments, and outstanding invoices.Strong relationships with the...

  • Team Lead Operations

    4 weeks ago


    Karachi, Sindh, Pakistan Appedology Inc. Full time

    We are seeking an experienced and highly organized Team Lead for our Operations department with a strong focus on Management Information Systems (MIS) and medical billing. The ideal candidate will possess in-depth knowledge of MS Office and have a proven track record in overseeing and improving operations within a medical billing environment.Key...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Lead O2C Service Delivery PositionAbout this Opportunity:The position plays a critical role in serving the community by delivering meals to every table. As a leader, you will be responsible for managing billing processes across Pakistan, ensuring that vendors and restaurants are paid accurately and on time.Responsibilities:Manage a team responsible for...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Healthcare Billing Specialist NeededWe are seeking a skilled Healthcare Billing Specialist to join our team. The ideal candidate will have experience in medical billing, knowledge of CPT, ICD-10, and HCPCS codes, and strong analytical and problem-solving skills.Job Duties:Accurately process and manage medical billing data.Collaborate with healthcare...