O2C Process Management Lead

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time
Lead O2C Service Delivery Position

About this Opportunity:

The position plays a critical role in serving the community by delivering meals to every table. As a leader, you will be responsible for managing billing processes across Pakistan, ensuring that vendors and restaurants are paid accurately and on time.

Responsibilities:

  • Manage a team responsible for billing processes across Pakistan.
  • Develop and implement strategies to improve billing processes, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Analyze and resolve billing issues promptly, maintaining effective communication and coordination with stakeholders.

Deliverables:

  • Implement efficient billing processes that meet SLA requirements.
  • Establish strong relationships with vendors and restaurants to ensure accurate and timely payments.
  • Oversee the development of a high-performing service delivery team.
  • Contribute to process improvements and automation initiatives to enhance customer satisfaction.

Requirements:

  • A degree in Accounting, Business Administration, or Finance, combined with 8+ years of relevant experience in a leadership role.
  • Strong analytical and problem-solving skills, with the ability to communicate effectively with stakeholders.
  • Experience with SAP or Oracle ERP systems for Billing, as well as Salesforce (CRM), is highly desirable.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Service Delivery Leads play a crucial role in managing billing processes across the Pakistan market-region.About the OpportunityThis role offers an excellent opportunity to lead a dynamic team and contribute to the strategic growth of our O2C operations in Pakistan.Lead a team responsible for managing billing processes across Pakistan.Monitor and ensure...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    About this Role: We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the Pakistan market-region.This position offers an excellent opportunity to lead a dynamic team and contribute to the strategic growth of our O2C operations in Pakistan.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description:Lead a team responsible for managing billing processes across Pakistan.Monitor and ensure Service Level Agreements (SLAs) and OKRs are consistently met, both for internal teams and outsourced providers (where applicable).Champion operational excellence through standardization and automation initiatives, enhancing customer satisfaction.Oversee...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Service Delivery Manager - O2CWe are seeking a seasoned professional to manage and drive our Order-to-Cash (O2C) service delivery operations in Pakistan. This role will be responsible for overseeing the onboarding and integration of new markets or processes into our Shared Service Centre.About the PositionThe Service Delivery Manager will work closely with...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Billing Process LeadThis is an excellent opportunity to lead a dynamic team and contribute to the strategic growth of our O2C operations in Pakistan. The successful candidate will be responsible for managing and driving the execution of billing processes across the region.About the JobThe Billing Process Lead will work closely with commercial teams, support...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Billing Process Managers play a critical role in ensuring the efficient execution, monitoring, and reporting of billing processes across the Pakistan market-region.About the JobThis role will work closely with commercial teams, support centers, and in-country teams to ensure the smooth operation of billing processes.Ensure vendors and restaurants are paid...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    In this role, you will be responsible for leading audit initiatives to drive business success. This includes planning and executing audits, analyzing results, and implementing recommendations.Job Requirements:Designing and executing comprehensive audit plans.Identifying opportunities for process improvement and cost reduction.Developing and maintaining...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Responsibilities and ExpectationsThe Quality Lead will be responsible for:Leading the development and implementation of quality systems and processes.Maintaining quality performance metrics and reporting results to management.Collaborating with cross-functional teams to resolve quality issues and implement process improvements.About UsWe are a leading...


  • Karachi, Sindh, Pakistan EHRCP - Empower HR Community Pakistan Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from EHRCP - Empower HR Community PakistanFounder - EHRCP | CHRP | Data Analyst Maestro | Trainer | Payroll Specialist | HR Professional | Recruiter | AICP MemberAre you a strategic thinker with a passion for streamlining...


  • Karachi, Sindh, Pakistan Sperton Global AS Full time

    Location: Karachi, PakistanIndustry: Pharmaceutical ManufacturingAbout the Company:Our client is a leading pharmaceutical manufacturer with a strong reputation for quality and innovation. Their state-of-the-art manufacturing facilities are certified by regulatory authorities from various countries, enabling them to export over 200 products to 23...