
Commercial Experience Specialist
1 day ago
We are seeking a skilled Commercial Experience Executive to join our team, who can provide exceptional customer service and support.
About the JobThe Commercial Experience Executive will work closely with the Commercial Experience Manager to welcome, guide, and manage walk-in customers at the experience center. This includes developing an understanding of CRM systems and all linked portals, handling customer queries, and enhancing their experience.
Key Skills and Qualifications- Excellent communication and interpersonal skills.
- A minimum Bachelor's degree.
- Effective stakeholder management and communication skills.
- Experience in sales and services.
- Proficiency in Microsoft Office and email communication.
- Knowledge of telecom products and customer management systems.
- Adept at stakeholder management and standardization of action plans.
This role requires a strong focus on customer satisfaction and retention.
What We OfferThis role offers a range of benefits, including opportunities for personal and professional growth, and a chance to make a positive impact on our customers' lives.
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