IT Infrastructure Specialist

1 week ago

Lahore, Punjab, Pakistan beBeeSystemAdministrator Full time 1,200,000 - 1,500,000
Job Opportunity

We are seeking a skilled IT professional to join our team as a Desktop Technician/Junior Systems Administrator.

The ideal candidate will have experience in helpdesk support and proficiency in both Windows and Apple systems.

Key responsibilities include establishing, diagnosing, repairing, maintaining, and upgrading hardware and computer systems. The successful candidate will also communicate with colleagues through phone, email, and face-to-face interactions, keep track of software and equipment inventories, and provide tech support for our clients' networks.

Requirements
  • A minimum of 4 years of hands-on experience in a relevant position
  • A Bachelor's degree in Computer Science or a related field
  • Proficient in providing support for MacBook systems
  • Strong knowledge of Windows 7 and more recent versions
  • Experience with mobile device support
  • Solid background in desktop support and customer service
  • Familiarity with Mobile Device Management (MDM) solutions, such as Workspace One or Mas360
  • Experience with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) tools, like Okta or OneLogin
  • Confidence in troubleshooting a wide variety of IT issues
  • Proficiency with Windows Server 2008 and newer
  • Experience with hosted services including Gmail and Office 365
  • Knowledge of security software such as Symantec and ESET Antivirus
  • Experience with printing services and management
  • Familiarity with Group Policy Objects (GPOs)
  • Experience with VERITAS Backup Executive for data backup
  • Knowledge of hosted VoIP service providers like Ring Central or Vonage
  • Ability to produce clear, concise, and well-organized documentation

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