Customer Service Expert

7 days ago

Islamabad, Islamabad, Pakistan beBeeCommunication Full time
Job Title: Customer Service Representative

We are seeking a detail-oriented and proactive individual to join our organization as a Customer Service Representative. The ideal candidate will be responsible for managing emails, maintaining effective communication channels, and demonstrating proficiency in Excel.

Key Responsibilities:
  1. Manage and organize incoming and outgoing emails
  2. Respond promptly and professionally to client inquiries and internal communications
  3. Maintain accurate records and documentation of correspondence
  4. Collaborate with team members to ensure smooth communication flows within the organization
  5. Utilize Excel to analyze data, create reports, and streamline processes
  6. Assist in other administrative tasks as needed
Requirements and Specifications:
  1. Excellent written and verbal communication skills
  2. Strong organizational skills and attention to detail
  3. Proficiency in Microsoft Excel (experience with formulas, data manipulation, and reporting preferred)
  4. Ability to prioritize tasks and manage time efficiently
  5. Previous experience in a similar role is a plus

The selected candidate will work in Information Technology and Services in Islamabad, Pakistan.

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