Help Desk Associate

23 hours ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time
Job Details

This is a full-time on-site role for a Call Center Agent. The individual will be responsible for handling inbound and outbound calls, assisting customers with inquiries, providing information about products and services, and following call center scripts when handling different types of calls.

Key Requirements

  • Excellent verbal and written communication skills in English and Urdu
  • Experience in customer support and contact centers
  • Good problem-solving skills and ability to think on their feet
  • Effective listening skills and ability to show empathy towards customers
  • Familiarity with CRM software and Microsoft Office
  • High school diploma or equivalent
  • Associate's or Bachelor's degree in a relevant field is a plus

Working Environment

The successful candidate will work in a dynamic and fast-paced environment with opportunities for growth and development.


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