Hardware Troubleshooter

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are looking for a skilled Technical Support Officer to deliver high-quality technical assistance to our clients and resolve technical issues efficiently.

Key Performance Indicators:
  1. Troubleshoot common hardware issues, such as Desktops, Laptops, Printers, and network connectivity.
  2. Utilize advanced diagnostic techniques and questioning skills to resolve complex issues.
  3. Develop effective solutions based on customer feedback and issue analysis.
  4. Analyze and identify root causes of technical issues.
  5. Successfully manage multiple tasks and interact with customers.
  6. Present a professional image, as this role involves frequent client interaction.
  7. Collaborate with the team to improve processes and procedures.

Basic Requirements:

  • A degree in Computer Science or a related field.
  • Experience in a technical support role.
  • Strong communication skills, both written and spoken.


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