Sales and Customer Support Representative
6 days ago
We are looking for a professional to handle sales and customer support calls. As a Virtual Assistant, this role involves communicating with customers via phone and text messages, providing accurate service details and quotes while assisting with appointment bookings.
Key Responsibilities:- Respond to customer inquiries in a timely and professional manner.
- Understand vehicle types to determine pricing based on car size.
- Use CRM tools to log, track, and manage leads and customer interactions.
- Follow up with customers post-service to collect feedback and ensure satisfaction.
- Represent the brand professionally during all customer interactions.
- Proven experience in customer service and/or phone-based sales.
- Excellent verbal and written communication skills.
- Basic understanding of car types and how they impact pricing.
- Familiarity with CRM systems.
- Highly dependable and responsive.
- Able to multitask and handle multiple inquiries with a positive attitude.
This is a part-time position requiring 12:00 a.m. - 5:00 a.m. work hours from Monday to Friday.
The annual salary range for this role is PKR 600,000 - 840,000.
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