Customer Support Representative

5 hours ago

Lahore, Punjab, Pakistan beBeeSupport Full time 300,000 - 600,000
Customer Support Representative

We are seeking a dedicated customer support professional to be the first point of contact for our customers across multiple communication channels. The ideal candidate will handle inbound and outbound interactions, respond to queries on various platforms, and ensure each customer receives a professional and helpful experience.


About the Role:
  • This position involves handling customer inquiries via phone, email, chat, and social media in a timely and courteous manner.
  • You will work closely with the marketing team to collect, organize, and report customer feedback.
  • Maintain accurate records of customer interactions and transactions.
  • Assist the sales team by identifying and forwarding sales leads.
  • Monitor and report on customer trends, recurring issues, and improvement opportunities.

Requirements:
  • Proven experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Proficiency in using CRM systems and basic software applications.
  • Strong problem-solving skills and ability to handle challenging situations calmly.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Familiarity with customer feedback tools and CRM platforms.
  • Prior experience working in a call center or customer-facing role is an asset.

Benefits:

This role offers the opportunity to work in a dynamic and growing organization where you can make a real impact on customer satisfaction.

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan beBeeCustomer Full time

    Job Title: Customer Support Representative">Description:We are seeking a skilled and professional customer support representative to join our team.The successful candidate will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat.This role requires strong problem-solving skills, as...

  • Customer Support Representative

    4 days ago

    Lahore, Punjab, Pakistan Aiva Creative Full time 300,000 - 600,000 per year

    Customer Support Representative (CSR) – OnsiteLocation:Faisalabad (Warehouse)Experience Required:Minimum 3+ years (Clothing / Fashion Industry preferred)Job Description:We are looking for an experienced Customer Support Representative (CSR) to join our warehouse team in Faisalabad. The ideal candidate must have strong communication skills and prior...

  • Customer Support Representative

    4 days ago

    Lahore, Punjab, Pakistan Hurak Technologies Full time $3,000 - $5,000 per year

    *Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.Position...

  • Customer Support Representative

    4 days ago

    Lahore, Punjab, Pakistan Zpayso Full time 400,000 - 450,000 per year

    The Customer Support Representative will serve as the first point of contact for our customers, handling inquiries, complaints, and support requests through phone, email, and chat. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset to ensure high-quality service and customer satisfaction.Key...

  • Customer Support Representative

    4 days ago

    Lahore, Punjab, Pakistan Hurak Education Services Full time 65,000 - 100,000 per year

    *Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years, and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Service...

  • Customer Sales Support Representative

    12 hours ago

    Lahore, Punjab, Pakistan Nestors Global Pvt Ltd Full time 80,000 - 150,000 per year

    Job Description: Customer Sales Support RepresentativePosition: Customer Sales Support RepresentativeLocation: [Lahore/Onsite]Company: [Nestors Global Pvt. Ltd]About Us:Nestors Global is a leading writing services company dedicated to providing high-quality content solutions to a diverse range of clients. We specialize in delivering professional writing...

  • Customer Support Representative

    4 days ago

    Lahore, Punjab, Pakistan RepMeUp Full time 50,000 - 60,000 per year

    We are looking for a proactive and detail-oriented Customer Support Representative (Email Support Only) to join our team. The position is In-House (No remote work) and based in Lahore. If you are not based in Lahore or looking for a remote work opportunity, this position is not for you.Responsibilities:Handle 70-80 customer support tickets daily using...

  • customer support representative

    3 days ago

    Lahore, Punjab, Pakistan DYNAMIC SOLUTIONS Full time 100,000 - 200,000 per year

    Hiring: Customer Success Representative – LahoreCompany: Dynamic SolutionsLocation: On-site, LahoreJob Type: Full-timeAbout Us:Dynamic Solutions is a leading BPO & software solutions provider, helping businesses deliver seamless operations and outstanding customer experiences.Your Role:Be the first point of contact for customers via calls, chats, and...

  • Customer Support Representative

    2 days ago

    Lahore, Punjab, Pakistan HR WAYS Full time

    Customer Support Representative role for a leading data and research company empowering informed decisions in Pakistani markets through unbiased insights, advanced platforms, and tailored solutions.Our client is a leading data and research company empowering informed decisions in Pakistani markets through unbiased insights, advanced platforms, and tailored...

  • Customer Support Representative

    4 days ago

    Lahore, Punjab, Pakistan Mian Liaqat Ali & Sons Full time 10,000 - 12,000 per year

    Minimum Intermediate/Bachelors with 1 year relevant experience in F&B.Job Summary:We are looking for a Customer Service Representative to be the primary point of contact between our restaurant and its customers. The CSR will handle customer inquiries, resolve complaints, manage online/phone interactions, and support marketing initiatives by ensuring a...