Country IT Leader

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Description

We are seeking a Country IT & BPO Manager to lead IT operations and business process quality and improvement at the country level. This position will be responsible for developing and implementing functional strategies to provide high-quality IT processes, identifying new approaches to improve effectiveness and efficiency of business services, and aligning with the country's overall business strategy and objectives.

Key Responsibilities:
  • Develop and execute IT operations plans and strategies for business process improvement.
  • Evaluate and develop IT operations processes to ensure they meet production targets and budgets.
  • Liaise with managers to understand information needs and develop plans to integrate emerging functional needs.
  • Consult on complex technical issues and maintain a robust software environment.
  • Steer high-impact projects and programs, ensuring coordination and alignment across different project streams.
  • Spearhead major country-level projects with novel challenges.
  • Conduct regular service reviews and monitor business satisfaction.
  • Benchmark and introduce world-class business process quality and improvement methodologies and tools.
  • Deliver innovation that affects the way the country operates, makes money, or manages people.
  • Evaluate equipment needs and plan for future use and deployment.


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