
Hardware and Software Configuration Expert
21 hours ago
Job Description:
We are seeking a highly skilled IT professional to join our team. This individual will be responsible for providing technical support, configuring hardware and software systems, managing equipment returns, and utilizing ticketing software.
Main Responsibilities:
- Technical Support: Provide technical assistance and troubleshooting for hardware, software, and network issues.
- Ticket Management: Respond to IT tickets and requests in a timely manner, ensuring proper resolution and documentation.
- System Upgrades: Perform system upgrades, installations, and configurations as needed.
- Collaboration: Collaborate with other IT team members to ensure seamless operations and user satisfaction.
Laptop Configuration:
- Configure laptops according to company standards and user requirements before assigning them to new associates.
- Install and customize operating systems, software applications, and security settings on laptops to meet user needs.
- Set up user profiles, preferences, and permissions to ensure a personalized computing experience for employees.
- Perform thorough quality assurance checks to ensure that laptops are functioning correctly and meet performance expectations.
Benefits:
- Opportunity to shape the future of global employment.
- Contribute to the growth and success of a rapidly expanding organization.
- Collaborate with a diverse and talented team of professionals.
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