
Student Services Specialist
2 days ago
The primary function of this role is to serve as a key member of the Counselling department, providing support to students across a wide age range.
- Conduct in-depth research and compile comprehensive reports on various segments of education at top universities worldwide.
- Create and manage product materials for undergraduate, graduate, and student advisory programs.
- Maintain accurate records and manage communication with clients for all counselling products.
- Provide information and support to students and sales teams regarding student recruitment for leading UK universities.
- Monitor login details and operational status of applications and admission decisions for all clients.
- Manage the centralized counselling email address and maintain a list of queries and documents for review.
- Support data requests from the sales team, marketing, and business development departments within the Counselling department.
- Develop and manage a network of alumni for US, UK, and MBA programs.
- Build and manage a network of counsellors.
- Supervise and manage the Assistant Manager Counselling Department.
- A bachelor's degree from a reputable local or international University is required.
- Strong writing and communication skills are essential.
- The ability to work independently and multitask effectively is necessary.
- Advanced knowledge of MS Office, including Access, Word, Excel, and PowerPoint, is preferred.
We foster a culture that encourages creativity and innovation. We empower our teams to find solutions to complex problems.
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