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Support Services Agent

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Summary

We are seeking a highly motivated SUPPORT SERVICES AGENT to join our team. As a key member of our support department, you will be responsible for providing exceptional customer service and technical support to our clients.

Your primary focus will be on resolving customer inquiries and issues in a timely and professional manner. You will utilize your problem-solving skills to provide accurate and effective solutions, ensuring customer satisfaction and loyalty.

In addition to responding to customer concerns, you will also be responsible for:

  • Maintaining a deep understanding of our products, services, and policies to provide informed support.
  • Documenting and tracking customer interactions, issues, and resolutions in our CRM system.

To succeed in this role, you will need strong verbal and written communication skills, as well as the ability to handle multiple tasks and work under pressure.