Frontline Customer Support Specialist

6 days ago

Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 2,500,000 - 3,500,000
Customer Service Professional Job

We are seeking a dedicated and friendly individual to fill the role of Customer Service Professional. As the primary point of contact for our customers, this person will play a key role in delivering exceptional customer experiences by responding to inquiries, resolving issues, and providing product information.

Key Responsibilities:

  • Answer customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolve product or service issues by clarifying the customer's complaint and determining the best course of action
  • Provide accurate information regarding products, services, and policies
  • Maintain customer records and update account information as needed
  • Work closely with other departments to resolve complex issues and ensure customer satisfaction
  • Proactively reach out to customers to provide updates or additional information as needed
  • Escalate unresolved issues to management when necessary
Job Specifications

Requirements:

  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Ability to handle high-volume customer interactions with patience and professionalism
  • Previous experience in customer service or a related field is a plus
  • Ability to work independently and manage time effectively
  • Flexible working hours (remote work available)
  • Opportunities for career advancement within a growing company
  • Comprehensive training and ongoing support
  • A positive, team-oriented work environment
Why This Role?

This role offers a unique opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. With flexible working hours and opportunities for career advancement, you will have the chance to grow professionally while making a meaningful impact on our customers.

  • Frontline Sales Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Al-Razzaq Global Exports Full time 600,000 - 1,200,000 per year

    We're Hiring: Frontline Sales Specialist (FOR Design Sales)On-site | Full-Time | KarachiLocation: Mateen Shopping Galaxy, Rashid Minhas Road, near Johar Mor, KarachiHiring for: ALLBRANDINGEXPERTSWe're looking for an energetic and drivenFrontline Sales Specialistto join our growing team at ALLBRANDINGEXPERTS.What We're Looking For:6-7 months years of...

  • Frontline Customer Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBeeCustomer Full time 600,000 - 720,000

    Job OpportunityWe are seeking a highly motivated and skilled Customer Service Representative to fill this exciting role. This position is ideal for individuals who enjoy working in a fast-paced environment and possess excellent communication skills.About the PositionProvide exceptional customer support via phone, email, or chatRespond to customer inquiries...

  • Frontline Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBeeCustomerService Full time

    Job DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our customer service team, you will play a vital role in providing exceptional service to our clients worldwide. With a focus on innovation and excellence, we offer a supportive work environment where employees...

  • Career Opportunity in Technical Support

    4 days ago

    Karachi, Sindh, Pakistan beBeeTechnical Full time $90,000 - $120,000

    Job Opportunity: Technical Support SpecialistAs a technical support specialist, you will be responsible for delivering exceptional customer service and technical expertise to our clients.You will work closely with internal teams to identify and resolve complex technical issues, provide training and guidance to colleagues, and collaborate on process...

  • Sales Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 4,500,000 - 7,500,000

    Customer Sales Representative Job SummaryWe are seeking a talented sales professional to join our cybersecurity team. As a frontline of customer support, you will ensure clients receive top-notch service and support.Your role will involve:Responding to customer inquiries via phone, email, and chatProviding technical assistance and guidance on cybersecurity...

  • Live Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Robust Support and Solutions Full time 500,000 - 600,000 per year

    Robust Support & Solutions is looking to hire "Live Support Specialist" for it's Karachi office.Office Location: PECHS, BLOCK 6Working Hours: 10 AM to 7PM CST (8PM to 5AM Pakistan time), 6 days a weekKey Responsibilities:As a Live Support Specialist, you will be responsible for managing key operational functions, including processing discounts and refunds,...

  • Frontline Support Specialist

    4 days ago

    Karachi, Sindh, Pakistan beBeeCustomer Full time 5,000,000 - 10,000,000

    Customer Service Representative Job OpportunityWe are seeking a highly motivated and tech-savvy Customer Service Representative to join our team.This role involves conducting cold calls and outreach efforts to explain services and value proposition.The ideal candidate will maintain professionalism and resilience in the face of challenges or initial...

  • Customer Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 500,000 - 1,000,000

    Job OverviewWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our support team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of support.The ideal candidate will be a strong communicator with excellent problem-solving...

  • Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Ever Green Traveling Full time

    Customer Support Specialist Ever Green Traveling, Pakistan Join us as a CUSTOMER SUPPORT EXECUTIVEJob Description:Manage Inbound Calls (No Sales - No Target).Respond Promptly to customer inquiries.Handle and resolve customer complaints.Skills & Requirements:* Fluent in written & spoken English is a must.* Computer Skills.* Bachelor / Intermediate.A chance to...

  • Customer Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan Buono Private Limited Full time

    JD Customer Support Specialist (CSP):Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training...