Director of Customer Experience

About the RoleThe Customer Experience Director will be responsible for managing a team of Customer Service Officers, ensuring effective order management, and providing guidance on customer expectations and requirements.Responsibilities:Lead a team of 8 Customer Service Officers, focusing on retention and staff development.Collaborate with Business Units to...

Job OverviewAt Teknika Corporation of Pakistan, we are committed to delivering exceptional customer experiences. As a Customer Service Officer, you will play a critical role in ensuring our customers receive the highest level of service.The ideal candidate will have excellent communication skills, be able to multitask and work effectively in a fast-paced...

Job Title:Director Of EventsJob OverviewHR Plug-in seeks a seasoned Director of Events to lead the planning and execution of international events.This strategic role involves developing event concepts creating guidelines and establishing relationships with external bodies.The ideal candidate will possess:Expertise in event management with a minimum of 15...

Job OverviewAt Sybrid (Pvt) Ltd - A Lakson Group Company, we are committed to delivering exceptional customer experiences through innovative sales strategies. As the Director of Customer Engagement, you will play a critical role in shaping our customer engagement approach, focusing on building long-term relationships with clients and driving business...

Sales DirectorAchieving regional sales objectives requires providing insights and recommendations to inform strategic plans and reviews. Key responsibilities include implementing standards for production, productivity, quality, and customer service, resolving problems, identifying trends, and improving the regional sales system.Remaining up-to-date with...

As a key member of the Institute of Business Administration (IBA) team, the Executive Secretary to the Director of Finance plays a vital role in supporting the Director's daily activities.Key Responsibilities:Manage the Director's schedule, arranging meetings and coordinating travel arrangements.Prepare confidential documents and maintain accurate office...

Transportation DirectorMAMQ Logistics is looking for a Transportation Director to lead its transportation operations. This role involves developing and executing strategic plans to improve efficiency, reduce costs, and enhance customer satisfaction.The Transportation Director will be responsible for overseeing the entire transportation process, from load...

Job OverviewThe Human Resource Diversity is seeking a Customer Experience Manager to lead our customer service team in delivering exceptional dining experiences.

Role OverviewThis is an exciting opportunity to join our Water Security Co. Pvt. Ltd. team as a Customer Experience Facilitator. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences through the planning and execution of events and parties.Main ResponsibilitiesFacilitate customer interactions to...

Job Title: Digital Marketing DirectorWe are seeking a highly skilled and experienced Digital Marketing Director to lead our digital marketing efforts at KnS Institute of Business Studies, Pakistan.The successful candidate will be responsible for developing, implementing, and managing effective digital marketing strategies to enhance brand visibility, drive...

We are looking for a Marketing Director to join our team at Jagah Online.ResponsibilitiesDevelop and implement marketing strategies to drive business growth and revenue.Lead market research, competitor analysis, and customer insights to inform marketing decisions.As Marketing Director, you will work closely with the CEO and other senior leaders to align...

Expert Customer Sales and ServiceJob Description:We are looking for an experienced sales professional to join our team at LearningCert.As a sales specialist, you will be responsible for promoting our services in Pakistan and developing new business opportunities.Key Responsibilities:Identify potential customers and collaborate with the marketing team for...

We are looking for a dedicated and highly organized individual to fill the role of Executive Secretary to the Director of Finance at Institute of Business Administration (IBA).Responsibilities:Ensure the smooth operation of the office by maintaining accurate records and preparing confidential documents.Arrange meetings and coordinate travel arrangements,...

Digital Marketing Director Job Summary:We are looking for a highly skilled Digital Marketing Director to lead our digital marketing efforts at Technology Connection. As a Digital Marketing Director, you will be responsible for developing and executing comprehensive digital marketing strategies that drive business growth and increase brand awareness.Main...

Job DescriptionSoftech World Wide is seeking a highly skilled Project Director to lead our software projects to success. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work effectively with cross-functional teams.The Project Director will be responsible for coordinating all aspects...

About the Role:We are looking for a highly skilled Director of Market Analysis to join our team at the Corporate Research and Investigation Group.The ideal candidate will have a strong background in market analysis and research, with experience in developing and executing marketing plans.Responsibilities include conducting market research and competitor...

Responsibilities:Lead a team of customer service professionals to achieve improved results and prepare for succession.Manage team performance and targets, ensuring regular achievement of monthly goals.Develop and implement strategies to improve customer satisfaction and loyalty.Maintain accurate records of all conversations in the Call Centre database.Stay...

Product Quality Control DirectorFuchsia Inc is a leading fashion tech start-up that values radical transparency and exceptional craftsmanship. We are seeking a Product Quality Control Director to lead our quality control efforts and drive excellence in product quality.The ideal candidate will have a strong background in quality control and assurance, with...

Our organization, KMA Education Board, seeks a highly skilled Administrative Manager to support its operations across primary, secondary schools and college.About the Role:The successful candidate will provide administrative support to the Director and Principals, ensuring seamless execution of educational programs.We are looking for an individual with...

The head of customer experience and operations will be responsible for managing the call centre's daily operations and ensuring that calls are answered within predetermined timeframes.Key Areas of Responsibility:Develop and implement plans for the growth and improvement of the call centre;Establish and meet performance targets for speed, efficiency, sales,...