Technical Support Specialist
14 hours ago
About the Role
We are seeking a Technical Support Advisor to join our team at Dengage. As a key member of our client-facing team, you will play a vital role in welcoming new clients, facilitating seamless setup, and fostering strong client relationships.
You will act as a liaison between our company and clients, ensuring that our technical solutions meet their needs and objectives.
Responsibilities:
- Collaborate with clients and internal teams to facilitate smooth onboarding and integration processes.
- Obtain necessary data and information from clients to ensure timely setup completion.
- Act as the first point of contact for clients, addressing concerns and escalating issues as needed.
- Conduct client training sessions and ensure readiness to utilize our services effectively.
- Proactively manage client expectations and provide regular updates to ensure satisfaction.
- Resolve client technical issues promptly and effectively, focusing on client retention and revenue optimization.
- Collaborate with internal departments to ensure timely issue resolution and accurate client setup.
- Continuously strive to enhance service quality and client satisfaction.
Requirements:
- Strong interpersonal skills with the ability to work effectively with diverse clients and team members.
- Exceptional problem-solving abilities with a focus on efficiency.
- Effective communication skills, both verbal and written, to engage with stakeholders at all levels.
- Proactive attitude with a commitment to learning and professional growth.
- Ability to prioritize tasks, take ownership, and deliver results in a fast-paced environment.
- Collaborative mindset with the capacity to work independently and within a team.
- Working knowledge of SQL, Javascript, Databases, APIs, and HTML.
- Previous experience in technical support or integration roles, preferably in a client-facing capacity.
- Demonstrated history of successful client issue resolution.
- Graduation degree preferred in a relevant field such as Computer Science, or IT.
- Proficiency in English is a must.
-
Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan Hirasoft Software Solutions Full timeWe are looking for a talented Technical Support Specialist who can provide high-quality technical support and assistance to internal networks and employees. The ideal candidate will have a minimum of 2-3 years of experience in a related field and excellent communication skills.The key responsibilities of this position include:Providing technical support and...
-
Technical Support Specialist
5 days ago
Lahore, Punjab, Pakistan Youcan Creative Engine Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Youcan Creative Engine. As a key member of our support staff, you will be responsible for providing first-line technical assistance to our customers via various communication channels.About the Role:This is an exciting opportunity for a motivated...
-
Technical Support Specialist
6 hours ago
Lahore, Punjab, Pakistan Comsats Full timeWe invite applications from qualified candidates for the position of Technical Support Specialist at Comsats. As a technical expert, you will be responsible for resolving complex technical issues and providing exceptional support to our customers.The successful candidate will have a strong understanding of computer systems, networking fundamentals, and...
-
Technical Talent Acquisition Specialist
5 days ago
Lahore, Punjab, Pakistan Sharp Brains - Global IT Support Full timeOpportunity to Kickstart Your CareerWe're seeking a fresh graduate with a passion for technology and talent acquisition to join our team as a Technical Talent Acquisition Specialist.About the Role:Support the recruitment team in sourcing and screening candidates for technical roles.Collaborate with hiring managers to understand job requirements and identify...
-
Technical Support Specialist
2 days ago
Lahore, Punjab, Pakistan Temok Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Temok. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients worldwide.Job DescriptionAs a Linux Support Engineer, you will play a critical role in ensuring the smooth operation of our servers and network...
-
Senior Technical Support Specialist
14 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeThe PositionWe're looking for a talented individual to fill the role of Senior Customer Solutions Specialist. As a member of our team, you will be responsible for providing exceptional customer service and technical support to clients. You will work closely with our US-based Support teams to ensure seamless communication and effective issue resolution.In...
-
Global IT Support Recruiter
5 days ago
Lahore, Punjab, Pakistan Sharp Brains - Global IT Support Full timeRecruitment Opportunity at Sharp BrainsWe're a leading IT support company, and we're looking for a talented individual to join our team as a Global IT Support Recruiter. As a Technical Recruitment Intern, you'll be responsible for:About the Role:Sourcing and screening candidates for technical roles.Collaborating with hiring managers to understand job...
-
Linux Server Technical Support Specialist
2 days ago
Lahore, Punjab, Pakistan Temok Full timeWe are seeking a highly skilled Linux Server Technical Support Specialist to join our dynamic team at Temok. As a key member of our support team, you will be responsible for providing expert-level technical support to our clients worldwide.Job DescriptionThe ideal candidate will have a strong background in Linux server administration and technical support...
-
Technical Support Professional
14 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout UsContour Software is a subsidiary of Constellation Software Inc., a global enterprise software conglomerate. We have grown rapidly over the past 14 years, expanding from a dozen people to over 2,000 staff across three cities. Our broad-based portfolio of market-leading solutions covers more than 100 industry domains in predominantly mature markets.We...
-
Senior Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan Motive Full timeAbout the JobWe are seeking a highly skilled and experienced Lead Technical Support Engineer to join our team. As a senior subject matter expert, you will be responsible for providing complex technical support for a range of products and services.Your primary responsibilities will include:Providing complex technical support for a range of products and...
-
Technical Support Specialist
5 days ago
Lahore, Punjab, Pakistan EWS Group Full timeAbout the RoleWe are seeking a highly skilled Support Developer to join our Global Support Team in Lahore, Pakistan. As a key member of our division-based team, you will be responsible for providing top-notch technical support to our clients.Your primary focus will be on resolving complex technical issues related to Tier 1 and Tier 2 support. You will work...
-
Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan Momentum Consulting Group Full timeCompany Overview:Momentum Consulting Group is a renowned IT services provider dedicated to delivering exceptional solutions to clients across various industries.Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that drive business growth and success.As a Customer Support Engineer, you will play a...
-
Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan Nivoda Full timeAbout Nivoda:We are a dynamic and rapidly growing global company, committed to delivering exceptional support to our valued suppliers. In this role, you will play a crucial part in ensuring seamless communication and collaboration with internal teams.Job Responsibilities:International Supplier Support: Providing timely and efficient support to international...
-
Enterprise Technical Support Specialist
14 hours ago
Lahore, Punjab, Pakistan Motive Full timeAbout MotiveMotive is a leading provider of innovative technology solutions that empower organizations to manage their operations more efficiently and effectively. Our platform combines industry-leading AI with complete visibility and control, significantly reducing manual workloads by automating and simplifying tasks.With over 120,000 customers across...
-
IT Support Specialist
5 days ago
Lahore, Punjab, Pakistan ATSG Full timeAbout the RoleAs an IT Support Specialist at ATSG, you will play a critical role in ensuring the smooth operation of our technology infrastructure. This position involves providing timely and effective technical support to end-users, troubleshooting issues, and implementing solutions to improve overall system performance.Key Responsibilities:Provide...
-
IT System Support Specialist
14 hours ago
Lahore, Punjab, Pakistan OLX Pakistan Full timeJob OverviewWe are seeking a highly skilled IT System Support Specialist to join our team at OLX Pakistan. This is a full-time position that requires a strong background in system administration, network management, and technical support.
-
Software Technical Specialist
14 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout Contour SoftwareAt Contour Software, we pride ourselves on being part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world. With employees and customers in over 100 countries, we create a perfect environment for professionals to build fulfilling, long-term careers.About...
-
Technical Assistance Specialist
4 days ago
Lahore, Punjab, Pakistan Thingtrax Ltd Full timeJob OverviewWe are seeking a skilled Technical Assistance Specialist to join our team at Thingtrax Ltd. As a key support specialist, you will play a vital role in delivering exceptional technical assistance to our customers.Main Responsibilities:Support DeliveryCollaborate with customers to resolve technical issues efficiently and effectively.Develop and...
-
Brand Awareness Specialist
5 days ago
Lahore, Punjab, Pakistan Live Support Full timeLive Support is looking for a Brand Awareness Specialist to help us increase our online visibility and reach.Responsibilities:Develop and execute social media strategies that drive brand awareness.Collaborate with the team to create engaging content and campaigns.Monitor and analyze campaign performance, making data-driven decisions to optimize...
-
Lahore, Punjab, Pakistan Contour Software Full timeThe PositionWe seek an experienced and passionate Product Support Specialist to join our team. This individual will be responsible for providing top-notch customer support, troubleshooting, and problem-solving skills to ensure our customers' success.The ideal candidate will have excellent verbal and written communication skills, as well as the ability to...