Service Coordinator

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Title: Customer Service Specialist/Dispatcher

This role requires a highly organized individual who can multitask and prioritize tasks efficiently. If you have excellent communication skills and experience in customer service or dispatch, we encourage you to apply.

Responsibilities:
  1. Respond to customer inquiries via phone calls and emails, providing clear information about our services.
  2. Maintain accurate records of customer interactions, including call logs and email correspondence.
  3. Coordinate with drivers to ensure timely reservations and dispatches.
  4. Monitor ride operations and address any issues promptly to maintain high customer satisfaction levels.
Requirements:
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Computer proficiency, including Microsoft Office and Google Suite.
  • Familiarity with dispatch software and systems is an asset.

Why Choose Us: We offer a dynamic work environment, flexible working hours, and opportunities for growth and development.


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