Service Coordinator Lead

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

About the Role

We are seeking an experienced and skilled Customer Service Coordinator with additional managerial responsibilities to join our team. As a key member of our organization, you will be responsible for calling online tutoring prospects and customers, organizing online classes, coordinating tutoring between students and tutors, email marketing, and using various online and offline marketing methods to increase website traffic and online tutoring students.

Key Responsibilities

  • Calling prospects and customers related to online tutoring
  • Organizing online classes and coordinating tutoring between students and tutors
  • Email marketing and promoting our services through various online platforms
  • Developing and implementing effective marketing strategies to increase website traffic and online tutoring students
  • Managing staff and ensuring the smooth running of the Tutoring Center

Requirements

  • Bachelor's/Master's or equivalent qualification in Sales, Marketing, or Business-related areas
  • At least 3-5 years experience in customer service and managerial roles or equivalent education
  • Excellent English communication and written skills
  • Knowledge of Search Engine Optimization, Email marketing, Internet marketing techniques, competition analysis, etc.

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