Real-Time Support Professional

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time
Role Summary

We are seeking a highly skilled and customer-focused support specialist to join our team. As a Chat Support Specialist, you will be responsible for providing exceptional customer support via live chat.

Key Accountabilities
  • Provide timely and effective responses to customer inquiries.
  • Resolve customer complaints and issues in a professional manner.
  • Maintain accurate records of customer interactions.
  • Contribute to the development of new processes and procedures to improve customer satisfaction.
Requirements
  • Minimum 1 year of experience in customer service or a related field.
  • Excellent written and verbal communication skills.
  • Proficient in typing and computer navigation.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.


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