
Customer Support Associate
4 days ago
Discover a fulfilling role as a Customer Support Associate where you'll deliver exceptional service and make a meaningful impact with every interaction.
At our company, we're passionate about building a team of talented individuals who share our commitment to excellence. As a key member of our team, you'll play a vital role in shaping the customer experience.
- Address Customer Inquiries: Respond to customer inquiries via email, phone, live chat, and/or social media.
- Assist Customers: Provide support for orders, shipping, product details, and returns.
To excel in this role, you'll need:
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively as part of a remote team
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus
In addition to your technical skills, you'll require:
- A personally owned PC or laptop with an i5 processor or equivalent
- Minimum of 15 Mbps for both upload and download internet speed
We're committed to fostering a collaborative and supportive environment where your skills are valued, and your growth is supported. If you're excited about joining a dynamic team and making a real difference, we encourage you to apply.
Seniority Level- Entry level
- Full-time
- Customer Service Representative
- IT Services
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