Associate - Virtual Support Specialist

5 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an Associate - Client Services. As a key member of our support team, you will be responsible for providing administrative and operational support to our clients.

The ideal candidate will have strong interpersonal and communication skills, with the ability to manage multiple tasks and prioritize responsibilities effectively. A passion for delivering exceptional client services in a virtual environment is essential for this role.

  • Administrative Support: Assist with general administrative tasks such as managing calendars, scheduling appointments, and preparing necessary materials.
  • Communication Management: Serve as a liaison between clients and internal teams, handling email correspondence and ensuring timely and accurate communication.
  • Meeting Coordination: Coordinate virtual meetings, including scheduling, sending invitations, and preparing necessary materials.
  • Task Prioritization: Prioritize tasks and manage time effectively to meet client deadlines and expectations.
  • Research and Analysis: Conduct research on diverse topics as assigned, providing relevant information to decision making.
  • Client Relationship Management: Build and maintain positive relationships with clients, understanding their needs and ensuring a high level of client satisfaction.
  • Customer Complaint Analysis: Analyze customer complaints, identify underlying issues, and recommend effective solutions to enhance customer satisfaction.
  • Price Quotes: Prepare and offer price quotes to clients' customers, ensuring accuracy and alignment with product and service offerings.


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