Virtual Billing Support Specialist

5 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Title: Virtual Billing Support SpecialistJob Description:

The role of a Virtual Billing Support Specialist involves ensuring seamless communication between patients, healthcare providers, and insurance carriers. This includes verifying patient benefits, obtaining referrals and authorizations, and resolving insurance coverage queries.

Responsibilities:
  • Effective verification of patient benefits to ensure smooth appointment scheduling.
  • Answering incoming calls from other carrier groups regarding insurance coverage.
  • Conducting online research with various insurance carriers to gather eligibility information.
  • Liaising between patients, healthcare providers, and insurance carriers to facilitate proper measures and information collection.
  • OBTAINING REFERRALS AND AUTHORIZATIONS FOR PROCEDURES AND SERVICES AS REQUIRED.
Key Skills:
  • Treat all patients and staff with compassion and empathy.
  • Recognize and respect cultural diversity.
  • Adapt communication to an individual's ability to understand.
  • Use medical terminology appropriately.
  • Respond to communications within a reasonable time frame.
  • Project a professional manner and image.
  • Adhere to ethical principles.
  • Demonstrate initiative and responsibility.
  • Work as a team member.
  • Prioritize and perform multiple tasks.
  • Adapt to change, including new hours of operation and methodology.
  • Attend all mandatory in-service education sessions.
  • Maintain observation and adherence to company policies and procedures.
Benefits:
  • Competitive salary package
  • Annual leaves and leave encashment
  • Health insurance (as per company policy)

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