Technical Support Specialist

2 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time

Key Technical Support Specialist Position

Job Summary

This is a key technical role within the Customer Support Group responsible for ensuring continuity of systems and services for clients by providing technical support and installation services at customer sites.

Responsibilities
  • The successful applicant must have experience in electrical, electronics, cabling, and installation work.
  • They will be responsible for ensuring the continuity of systems at customer sites.
  • Installation of software and hardware products at customer locations will be a key part of this role.
  • Technical issues with products at customer sites need to be resolved efficiently.
  • The ideal candidate will be well organized and pay close attention to detail.
  • Staying up-to-date with the latest products through training is essential.
  • A high degree of independence and ability to work without supervision is required.
Benefits Package

A competitive salary range will be offered.

In addition to the basic salary, the following benefits are available:

  • Contributions to a Provident Fund.
  • Medical coverage for employees and their families.
  • Life and disability insurance coverage.
  • Meals provided when working overtime, outstation, or on holidays.
  • Outstation allowance.
  • Overnight allowance.
  • Travel reimbursements.
  • Fuel allowance.
Requirements

To succeed in this role, you should have:

  • Electrical repairs and maintenance skills.
  • Computer network operations and management expertise.
  • Customer service operations and excellence knowledge.
  • Cable management and infrastructure setup skills.
Work Environment

This position involves working in an Information Technology environment, providing client services and customer support.

Total Positions: 3 Posts

Job Type: Full Time/Permanent

Job Shift: First Shift (Day)

Department: Customer Support

Location

Karachi

Age: 20 – 30 Years

Minimum Education: Diploma

Degree Title: DAE

Career Level: Experienced Professional

Minimum Experience: 2 Years (Electronic Equipment, Computers, Cabling, and Networking)

Out of City Travel: 25%

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