
Technical Support Specialist
2 weeks ago
Key Technical Support Specialist Position
Job SummaryThis is a key technical role within the Customer Support Group responsible for ensuring continuity of systems and services for clients by providing technical support and installation services at customer sites.
Responsibilities- The successful applicant must have experience in electrical, electronics, cabling, and installation work.
- They will be responsible for ensuring the continuity of systems at customer sites.
- Installation of software and hardware products at customer locations will be a key part of this role.
- Technical issues with products at customer sites need to be resolved efficiently.
- The ideal candidate will be well organized and pay close attention to detail.
- Staying up-to-date with the latest products through training is essential.
- A high degree of independence and ability to work without supervision is required.
A competitive salary range will be offered.
In addition to the basic salary, the following benefits are available:
- Contributions to a Provident Fund.
- Medical coverage for employees and their families.
- Life and disability insurance coverage.
- Meals provided when working overtime, outstation, or on holidays.
- Outstation allowance.
- Overnight allowance.
- Travel reimbursements.
- Fuel allowance.
To succeed in this role, you should have:
- Electrical repairs and maintenance skills.
- Computer network operations and management expertise.
- Customer service operations and excellence knowledge.
- Cable management and infrastructure setup skills.
This position involves working in an Information Technology environment, providing client services and customer support.
Total Positions: 3 Posts
Job Type: Full Time/Permanent
Job Shift: First Shift (Day)
Department: Customer Support
LocationKarachi
Age: 20 – 30 Years
Minimum Education: Diploma
Degree Title: DAE
Career Level: Experienced Professional
Minimum Experience: 2 Years (Electronic Equipment, Computers, Cabling, and Networking)
Out of City Travel: 25%
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