
Technical Support Expert
5 days ago
Our company, CyberNet Communications, provides cutting-edge technology solutions to meet the evolving needs of businesses.
Job SpecificationsThe Technical Support Representative will be responsible for providing technical assistance to users via various communication channels. Key qualifications include excellent written and oral English language skills, strong technical knowledge, and the ability to multitask effectively.
We value reliability, dependability, self-motivation, and a willingness to learn as essential qualities in our ideal candidate.
Required Skills and Qualifications:- Exceptional written and oral English language skills.
- Strong technical, diagnostic, and troubleshooting skills.
- Ability to manage 20-30 inbound calls per shift and resolve technical issues efficiently.
We provide a comprehensive training program to ensure our team members have the necessary skills to excel in their roles.
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