
Quality Assurance Specialist
12 hours ago
The role of Quality Assurance Associate involves providing support to internal teams to mitigate and control client engagement risks. As a quality assurance professional, you will evaluate compliance with regulations, assess governance and risk management processes, and related controls.
- Evaluate and test the Firm's internal System of Quality Management to ensure its compliance with ISQM 1
- Manage/deliver different audit/non-audit/BAS review programmes from planning (e.g., engagement selection, designing review checklist/guidance, reviewer assignment); execution (e.g., providing support to reviewers and engagement teams) to completion (e.g., analyzing results/findings, issues and underlying root causes, developing quality improvement plan/remediation plan including preparing and delivering training, preparing various global reporting, etc.)
- Maintaining the firm's leadership dashboard to monitor Quality KPIs
- Managing various compliance review program to monitor the application of the auditing standards and to evaluate the performance of partners, directors and managers on selected individual engagements; and
- Performing root cause analyses to identify potential factors contributing to the firm's quality and to identify how the firm can provide the best possible environment for engagement teams to deliver quality work.
- Performing timely file archival compliance testing
- Providing support for root cause analysis of various quality reviews
- Generating relevant management reports to support monitoring and reporting
- Responsible for supporting on continuous improvements and innovative ideas on all areas of Risk & Quality
- Provide support to the Engagement Quality Review annual program
- Delivering R&Q training to partners and staff.
- Supporting internal transformation projects (including process improvements and digitization, etc.)
- Supporting the R &Q team in queries from client facing staff and providing pragmatic advice and solutions to their R&Q queries
- Experience conducting due diligence on clients; ensuring that all regulatory information and documentation has been completed
- Experience quality reviewing/testing the work of others to ensure quality standards and expectations are always met.
- Strong knowledge of company structures, funds and banking products.
- Experience supporting and coaching junior associates in the team; acting as point of contact
- Ability to manage relationships with key stakeholders from KYC, Legal, Credit, and Sales
- Opportunity to advance and foster quality-oriented culture throughout our organization
- Chance to build and maintain strong and effective relationships with key stakeholders within the business teams
This role requires the ability to work independently and collaboratively as part of a team to deliver high-quality results in a dynamic and ever-changing environment.
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