Support Team Lead

2 days ago


Saddar Town, Pakistan Softech Microsystems Full time
About the Role

This is an exciting opportunity to join our customer support team at Softech Microsystems as a Support Team Lead. In this role, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.

  • You will be responsible for resolving customer complaints and issues in a professional and timely manner.
  • You will also be responsible for coaching and developing your team members to ensure that they have the skills and knowledge necessary to provide excellent customer service.
  • In addition, you will be expected to work closely with other departments to ensure that customer needs are met.
Key Responsibilities
  • Provide exceptional customer service and resolve customer complaints and issues.
  • Lead and develop a team of customer service representatives.
  • Work closely with other departments to meet customer needs.


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