Avaya Solutions Specialist

5 days ago


Saddar Town, Pakistan GCS Pvt Ltd Full time
Job Title: Avaya Solutions Specialist

We are seeking a highly skilled professional to join our team at GCS Pvt Ltd as an Avaya Solutions Specialist. As a key member of our Head Office, you will play a crucial role in managing our Avaya Aura Enterprise Contact Center Servers.

The ideal candidate will possess hands-on experience with Avaya Aura Enterprise Contact Center Servers, including the proprietary Recorder and Reporter. They should also be familiar with Avaya IP Office products and have sound knowledge of Avaya Contact Recorder and Reporter.

This is a fantastic opportunity for experienced candidates with an IT background who are looking to take their career to the next level. Our team works closely together to develop and implement effective contact center solutions using Avaya's WFO, Witness, CMS, and BCMRD.

Key Responsibilities:
  • Manage Avaya servers, including configuration and maintenance.
  • Provide technical support for Avaya IP Office products.
  • Develop and implement effective contact center solutions using Avaya's WFO, Witness, CMS, and BCMRD.

About the Role:
This is an exciting opportunity for experienced candidates with an IT background who are looking to take their career to the next level.

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