Avaya Contact Center Expert

5 days ago


Saddar Town, Pakistan GCS Pvt Ltd Full time

Job Description:

GCS Pvt Ltd is hiring a talented Avaya Contact Center Expert to join our team. The successful candidate will have hands-on experience in managing multi-channel web-chat, SMS, Voicemail, Fax, and Voice.

In this role, you will work closely with our team to manage Avaya Aura Enterprise Contact Center Servers and provide technical support for Avaya IP Office products.

Key Responsibilities:

  1. Manage Avaya servers, including configuration and maintenance.
  2. Provide technical support for Avaya IP Office products.
  3. Develop and implement effective contact center solutions using Avaya's WFO, Witness, CMS, and BCMRD.

About the Role:

This is a fantastic opportunity for experienced candidates with an IT background who are looking to take their career to the next level.



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