
Healthcare Scheduling Specialist
7 days ago
Are you a detail-oriented and organized individual who can multitask with ease? Do you have excellent communication skills and a passion for providing top-notch customer service? If so, we may have the perfect opportunity for you
This role involves scheduling appointments for providers in a healthcare setting. You will be responsible for answering incoming calls, directing them to the appropriate personnel or department, and ensuring that all patients are scheduled correctly. Your attention to detail and organizational skills will be crucial in maintaining accurate records and ensuring seamless communication between staff members.
The ideal candidate will possess excellent interpersonal and communication skills, as well as the ability to work effectively in a fast-paced environment. If you are a team player who is looking for a challenging and rewarding role, we encourage you to apply
Duties/Responsibilities:
- Schedule, reschedule and cancel appointments for providers following established guidelines.
- Answer and direct a high volume of incoming phone calls for the clinic to the appropriate personnel or department.
- Create or update electronic records to reflect changes in patient demographics and insurance information.
- Contact patients who do not show up for scheduled appointments and notify clinical staff.
Required Skills and Qualifications:
- High school diploma or equivalent required
- Previous customer service experience preferred
Benefits:
We offer a competitive salary and benefits package, including opportunities for professional growth and development.
About Us:
We are a dynamic and growing organization dedicated to providing exceptional healthcare services to our community. Our team is passionate about delivering high-quality care and making a positive impact on the lives of our patients.
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