Help Desk Specialist

2 days ago

Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 700,000 - 1,000,000

Job Opportunity

Seeking a dedicated professional to handle a high volume of outbound calls, provide customer support and answer inquiries. The ideal candidate will possess excellent communication skills and be able to adapt quickly to changing customer needs.

Key Responsibilities:

  • Manage a large volume of phone calls with customers
  • Provide informative responses to customer questions
  • Assist clients with purchasing decisions
  • Develop strong relationships through effective communication and interpersonal skills
  • Stay up-to-date with customer preferences and adjust service delivery accordingly

Requirements:

  • Strong customer service abilities, including managing multiple calls at once
  • Previous experience in customer-facing roles or call center environments
  • Excellent written and verbal communication skills
  • Able to memorize scripts and respond appropriately
  • Bachelor's degree in Business Administration, Sales, Marketing or related field (desired)
  • Proficiency in English language for written and spoken interactions
  • Prior experience working in customer service positions is highly valued

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