Sales Development Specialist
2 days ago
We need a skilled Sales Development Specialist to contribute to our team's success by assisting customers in achieving their online shopping goals.
The core responsibility of this role is to foster strong relationships with customers and promote our products & services through exceptional customer service. Greet customers, guide them through our products, answer questions, and provide competitive price quotes to turn inquiries into leads and enhance the sales development process.
Main Responsibilities:
- Connect with customers on call and identify their needs.
- Illustrate and explain products to customers based on their requirements.
- Engage with clients by suggesting the most suitable solutions.
- motivate customers to make purchases by explaining product benefits and uses.
- Encourage customers to purchase additional or higher-quality products (cross-selling or upselling).
- Assist customers throughout the purchasing, printing, and delivery process.
- Maintain accurate records of client interactions and sales data for weekly and monthly reporting.
- Collaborate with the sales manager to close deals and meet sales targets.
Job Specifications
Required Skills and Qualifications:
- At least 2 years of experience as a Sales Representative in a printing company.
- Understanding of sales principles and customer service practices.
- Strong communication and interpersonal skills.
- A friendly and enthusiastic personality focused on delivering excellent customer service.
- Ability to work efficiently under pressure and address customer complaints promptly.
- Full-time employment with a morning shift, 9 hours a day, 6 days a week.
- Salary range: PKR 35k-50k per month.
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