Technical Customer Advocate

1 day ago

Hyderabad City Taluka, Pakistan beBeeSupport Full time $60,000 - $80,000
Customer Support Professional

We are seeking a highly skilled and effective customer support professional to join our team. This role involves providing top-notch support to customers via live chat, email, and phone.

Responsibilities:
  • Use your knowledge and soft skills to comprehensively understand and diagnose customer needs.
  • Engage in customer success and advocacy efforts.
  • Monitor, prioritize, and respond appropriately to all support requests received, acting as a subject matter expert.
  • Communicate clearly and effectively with customers via phone, email, and chat.
  • Manage customer escalations in accordance with SLAs and support agreements.
  • Maintain a high level of customer engagement and satisfaction.
  • Utilize various instructional methods to ensure effective delivery of support.
  • Work with customers to understand their needs and recommend training resources.
Requirements:
  • Prior experience with B2B support and/or client management.
  • Clear and concise communication skills, both oral and written.
  • Excellent judgment skills to evaluate situations and provide immediate solutions.
  • Ability to work shifts covering US timings (night shifts).
  • Ability to work under pressure and in a cross-functional environment.
  • Ability to build rapport and trust with clients.
  • Attention to detail and a passionate approach.
  • Collaborative team player.
  • Effective prioritization, multitasking, and time management skills.
  • Positive attitude and a commitment to delivering exceptional customer service.

  • Customer Service Advocate

    10 hours ago

    Hyderabad City Taluka, Pakistan beBeeService Full time 50 - 70

    At TalentPop App, we're seeking highly skilled professionals to join our collaborative and supportive remote team as Customer Service Advocates. This role offers the opportunity to deliver exceptional service and make a meaningful impact while working in a dynamic and growth-oriented environment.Key Responsibilities:Effectively address customer inquiries...

  • Community Advocate

    1 week ago

    Hyderabad City Taluka, Pakistan beBeeCommunity Full time ₹800,000 - ₹1,200,000

    Community Engagement SpecialistDive into a fast-paced environment where you'll lead the charge in building, engaging, and nurturing our community of customers, content creators, and partners. If you have a growth mindset, naturally like to think big and bold, and are energized by this dynamic industry, you'll find your place here.We seek a skilled Community...

  • Customer Service Advocate

    1 day ago

    Faisalabad City Tehsil, Pakistan beBeeCustomerService Full time 3,000,000 - 4,500,000

    Job Title: Customer Service Advocate">About the Role">We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advocate. In this role, you will be responsible for providing exceptional support to customers via email, ensuring timely and professional responses to their inquiries.">Key Responsibilities:">Respond to...

  • Customer Advocate

    1 day ago

    Quetta City Tehsil, Pakistan beBeecommunication Full time 8,000 - 12,000

    Job Title: Support AssociateThis is a unique opportunity for individuals with an established LinkedIn account to join our team as a Customer Advocate.The role is ideal for those looking for a flexible part-time position that requires minimal weekly commitment.Responsibilities:Utilize your LinkedIn account for recruitment, client outreach, and business growth...

  • Technical Customer Advocate

    1 day ago

    Peshawar City Tehsil, Pakistan beBeeSupport Full time $60,000 - $100,000

    About the RoleAs a Technical Support Specialist, you will serve as the primary point of contact for customers seeking assistance with our technology solutions. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and are skilled in problem-solving.You will provide world-class support via various channels,...

  • Remote Customer Service Advocate

    1 day ago

    Hyderabad City Taluka, Pakistan beBeeCommunication Full time 600,000 - 800,000

    Job OverviewWe are seeking a highly qualified individual to fill the position of Customer Service Representative within our customer service team. This is a home-based role, and the candidate must have a self-motivated work ethic.Key Responsibilities:Conduct outbound calls to targeted businesses in the United States to present services.Introduce and explain...

  • Technical Account Manager

    7 days ago

    Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    OverviewDive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place...

  • Delivering Exceptional Customer Experiences

    1 day ago

    Hyderabad City Taluka, Pakistan beBeeCustomerService Full time $70,000 - $90,000

    Shape the future of AI customer engagement as a key player in delivering exceptional customer experiences. Utilize your expertise to directly assist customers, train AI in service inquiries, and model professional tones.Key Responsibilities:Respond thoughtfully to customer inquiries and complaints through various channelsDemonstrate effective de-escalation...

  • Customer Service Advocate

    1 day ago

    Bahawalpur City Tehsil, Pakistan beBeeTechnical Full time $50,000 - $100,000

    Expert Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to provide exceptional service, support, and communication to our customers. As a key member of our team, you will be responsible for resolving complex technical issues and building strong relationships with our customers.This role requires strong...

  • Professional Customer Service Advocate

    1 day ago

    Faisalabad City Tehsil, Pakistan beBeeCustomerService Full time $50,000 - $70,000

    As a customer-facing professional at a forward-thinking organization, you will play a pivotal role in shaping how artificial intelligence systems interact with real customers. Your expertise will help not only directly assist customers but also train AI in managing service inquiries, modeling a professional tone, and resolving issues efficiently. Your...