Community Advocate

5 days ago

Hyderabad City Taluka, Pakistan beBeeCommunity Full time ₹800,000 - ₹1,200,000
Community Engagement Specialist

Dive into a fast-paced environment where you'll lead the charge in building, engaging, and nurturing our community of customers, content creators, and partners. If you have a growth mindset, naturally like to think big and bold, and are energized by this dynamic industry, you'll find your place here.

We seek a skilled Community Manager with a strong technical background to create and promote content that drives engagement and builds trust within the community. The ideal candidate will have a passion for technology, excellent communication skills, and the ability to foster relationships within the community.

Key Responsibilities
  • Customer Support and Engagement — Conduct live product demos for customers, addressing their technical queries and showcasing key features.
  • Act as the bridge between our organization and its customers, providing feedback to internal teams for improvements.
Content Creation and Management
  • Write clear and concise technical content, including explainers, how-to guides, and knowledge base articles around our product.
  • Collaborate with content creators to produce product-specific videos and courses that resonate with the target audience.
On-Camera Presence
  • Represent our brand in live sessions, webinars, and interviews, delivering professional and engaging presentations.
Community Building
  • Foster relationships within the community to promote collaboration, feedback sharing, and loyalty.
  • Develop strategies to engage users across various platforms, including social media, forums, and partner channels.
  • Participate in online discussions and forums to help advocate for our services, engage and answer questions from users.
Marketing Channel Collaboration
  • Work with marketing teams to leverage affiliate marketing, organic strategies, and content marketing channels to grow community reach and product awareness.
  • Assist in identifying and engaging with key influencers, affiliates, and partners within the industry.
Requirements
  • Proven experience in community relations management, technical content creation, or a related role.
  • Excellent verbal and written communication skills, with the ability to simplify complex technical concepts.
  • Confident on-camera presence for live sessions, webinars, and interviews.
  • Strong technical aptitude with the ability to create engaging technical content.
  • Familiarity with marketing channels such as affiliate marketing, organic marketing, and content marketing.
  • Competent social media user, comfortable engaging with communities across online forums.
  • Experience working with content creators to develop video tutorials, courses, or related media.
  • Bachelor's degree in Computer Science or a related field.
Preferred Skills
  • Knowledge of technical aspects related to web development frameworks, web hosting, and SaaS platforms.
  • Hands-on experience with tools and platforms used for webinars, video creation, and community engagement.
  • Creative problem-solving skills and a proactive approach to building community engagement.
Why You'll Thrive Here
  • We Prioritize Career Development — At our organization, you'll have opportunities to learn, grow, and take on new challenges. We provide employees with resources to support their continued growth and development, including training, education, and conference reimbursement.
  • We Value Diversity and Inclusion — We're committed to creating an inclusive workplace where everyone feels valued and respected. Our team is diverse, and we welcome candidates from all backgrounds.
  • We Offer Competitive Benefits — We offer a range of benefits to support your physical and mental well-being, including flexible time off, employee assistance programs, and local meetups.

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