Information Technology Infrastructure Specialist

3 days ago

Lahore, Punjab, Pakistan beBeeIt Full time 2,000,000 - 2,500,000
Job Title: IT Infrastructure Manager

The role of IT Infrastructure Manager involves overseeing the administration and management of all IT infrastructure that supports business operations.

Key Responsibilities:

  • Infrastructure Administration: Manage and maintain IT infrastructure components including end-user computing devices, networking hardware, PBX telephony systems, and internet connectivity.
  • Policies and Procedures: Develop, document, and maintain comprehensive IT policies covering end-user computing, information security, data privacy, employee onboarding and offboarding, hardware and software usage, network access, and compliance.
  • Asset Management: Establish and maintain a comprehensive IT asset inventory system that tracks all hardware, software, cloud resources, and network components across the organization.
  • Team Leadership: Lead, mentor, and manage a team of 20 IT staff, ensuring performance excellence, ongoing training, and development.
  • Vendor and Service Provider Management: Identify, evaluate, and select IT vendors and service providers to meet organizational technology needs.
  • Financial Management: Develop and control the annual IT budget, encompassing capital expenditures and operational costs.
  • Cloud Services Administration: Administer and optimize Google Workspace accounts and related cloud productivity platforms, ensuring secure, efficient collaboration among employees.
  • Stakeholder Management: Act as the primary IT liaison to demanding cross-functional stakeholders including finance, business units, operations, and field management.
  • Crisis Management: Lead IT incident response and problem resolution efforts with a focus on minimizing disruptions and operational downtime.
  • Field Operations Support: Plan and oversee IT support for geographically dispersed field offices, combining scheduled onsite visits with remote troubleshooting.
  • Professional Development: Stay informed of emerging IT technologies, industry trends, and operational methodologies.

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