Customer Experience Strategist

3 days ago


Karachi, Sindh, Pakistan HUB Full time
Job Responsibilities

The Customer Experience Strategist is responsible for strategizing based on customer feedback and insights to enhance sales. This role requires strong leadership and management skills, as well as excellent communication and interpersonal skills.

Key Responsibilities:

  • Strategize based on customer feedback and insights to enhance sales.
  • Manage sales staff to achieve sales targets.
  • Optimize inventory levels to minimize waste and excess stock.
  • Develop and maintain relationships with landlords and mall management.
  • Collaborate with merchandising and planning teams to ensure timely stock supply.
  • Monitor stock positions and provide customer feedback to enhance sales.
  • Initiate, supervise, and ensure timely completion of fit-out, construction, and renovation work of stores.

Requirements:

  • Leadership and management skills.
  • Strong communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Excellent problem-solving skills.
  • Ability to work in a fast-paced environment.


  • Karachi, Sindh, Pakistan HBL Asset Management Limited Full time

    Job DescriptionThe Head of Customer Experience will lead our efforts to enhance the overall customer experience, drive product proposition development, and manage backend transaction processing.This role requires a strategic thinker who can provide operational guidance to our product development, client services unit, and operations team.


  • Karachi, Sindh, Pakistan Robotic Assistance Devices Full time

    We are seeking a seasoned User Experience Strategist to drive design initiatives at Robotic Assistance Devices.Job OverviewThe ideal candidate will play a pivotal role in maintaining and executing user experience within product squads, collaborating closely with cross-functional teams to understand user needs and champion user-centric principles throughout...


  • Karachi, Sindh, Pakistan Classera Full time

    About the JobAt Classera, we are seeking a skilled Customized Solution Strategist to lead and manage a team of presales engineers. As a key member of our organization, you will be responsible for delivering exceptional technical expertise and customized solutions to clients. This role combines leadership, strategy, and hands-on involvement in solution...


  • Karachi, Sindh, Pakistan KinderCare Learning Centers Full time

    Job Description - Student Experience StrategistAga Khan University strives for excellence in teaching, research, and service, earning the Joint Commission International accreditation for its high-quality healthcare services. The university fosters a dynamic learning environment, bridging gaps between faculty, staff, and leadership to support student...


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    At Delivery Hero SE, we're looking for a Digital Media Strategist to join our team. As a key member of our social media team, you will be responsible for developing and implementing a comprehensive digital media strategy that enhances customer experience, increases brand presence, and improves customer engagement.Key ResponsibilitiesDevelop and implement a...


  • Karachi, Sindh, Pakistan 24Hours Full time

    Job Title: Digital Content StrategistAs the Digital Content Strategist at 24hours.pk, you will be responsible for creating and implementing effective digital content strategies that drive customer engagement and loyalty.Content Creation: Develop compelling communications materials that resonate with our target audience.Channel Strategy: Develop and execute...


  • Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full time

    We are seeking an experienced professional to serve as our Customer Experience Director at SPERTON - Where Great People Meet. As the Director of Customer Experience, you will be responsible for overseeing the entire customer journey, from initial contact to post-claims resolution, ensuring that every interaction meets the highest standards of quality and...


  • Karachi, Sindh, Pakistan GE Solutions Full time

    Job OverviewGE Solutions is seeking a Customer Experience Specialist to provide exceptional support and drive sustainable business growth in the US/UK region.Main ResponsibilitiesAnalyze customer data to enhance experience and develop strategic processes for e-commerce platforms like eBay, Amazon, Walmart, and others.Deliver accurate information via...


  • Karachi, Sindh, Pakistan Pacific Multi Products (Pvt) Ltd Full time

    Business Growth StrategistPacific Multi Products (Pvt) Ltd is seeking a seasoned Business Growth Strategist to spearhead our efforts in the textile chemicals and plastic raw materials industry.Key Responsibilities:Develop and implement comprehensive business plans to drive revenue growth and expansion.Conduct thorough market research to stay updated on...


  • Karachi, Sindh, Pakistan 14th Street Pizza Co. Full time

    **The Ideal Candidate:**We are looking for a highly motivated and experienced manager of customer experience to join our team. As a key member of our support team, you will be responsible for developing and implementing policies, managing customer expectations, and handling complex inquiries.**Responsibilities Include:**Developing and maintaining customer...


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Job OverviewWe are seeking a highly skilled Customer Experience Manager to lead our efforts in delivering exceptional customer service. As part of the Delivery Hero SE team, you will play a critical role in driving business growth through customer-centric strategies.Your primary focus will be on managing performance analysis, optimization, and process design...


  • Karachi, Sindh, Pakistan Rapid Supplies General Trading LLC Full time

    Job DescriptionRapid Supplies General Trading LLC seeks a highly skilled Customer Experience Specialist to ensure seamless and positive experiences for customers.The ideal candidate will be responsible for:Abandoned Cart Recovery: Monitoring abandoned carts, reaching out to customers via email, SMS, and calls to complete purchases.Lead Engagement and...


  • Karachi, Sindh, Pakistan Rayyanco Business Systems Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Experience Specialist to play a crucial role in delivering exceptional customer experiences. As a key point of contact for our customers, you will be responsible for handling inquiries, resolving complaints, and providing support that meets their evolving needs.


  • Karachi, Sindh, Pakistan 24Hours Full time

    Job Title: Customer Experience ManagerAt 24hours.pk, we are seeking a skilled professional to lead our customer experience and digital engagement efforts.Content Creation: Develop compelling communications materials to engage with our audience.Social Media Marketing: Build and maintain our online presence through strategic social media campaigns.Events and...


  • Karachi, Sindh, Pakistan Thehorecastore Full time

    Discover a career opportunity with The Horeca Store as a Customer Experience Professional. Our team is seeking an experienced individual to provide exceptional support to customers worldwide.Key responsibilities include:Providing customer support via chat, call, and emailResolving issues and offering solutions promptly and professionallyMaintaining accurate...


  • Karachi, Sindh, Pakistan Talent Rooters Full time

    We are looking for a Customer Experience Advocate to assist in improving the overall customer experience within our team. This role involves identifying and implementing improvements to the Service Desk incident logging system to provide a seamless experience for customers.Key ResponsibilitiesService Desk Optimization: Identify and implement improvements to...


  • Karachi, Sindh, Pakistan Core 2 Plus Full time

    ERP Sales Strategist WantedWe are seeking an ambitious and results-driven ERP Sales Strategist to join our team at Core 2 Plus.About the JobDriving sales growth and expanding our customer base in the ERP market.Developing and executing effective sales strategies to enhance our presence in the ERP market.Collaborating with cross-functional teams to achieve...


  • Karachi, Sindh, Pakistan Scents N Stories Full time

    Fragrance Expertise: As a Sales Executive at Scents N Stories, you will have the opportunity to develop your expertise in perfumes and fragrances. You will learn about different scents, ingredients, and benefits, enabling you to provide exceptional customer service and drive sales growth.Job Responsibilities:To engage and assist customers in selecting the...


  • Karachi, Sindh, Pakistan Chase Value Center Full time

    About UsAt Chase Value Center, we pride ourselves on providing an exceptional shopping experience for our customers. To support this mission, we are seeking a highly motivated Customer Experience Representative who can deliver outstanding customer service and drive sales growth.Main Responsibilities:Deliver exceptional customer service and build trust with...


  • Karachi, Sindh, Pakistan Fiber Beam Pvt Ltd Full time

    Company Overview:Fiber Beam Pvt Ltd is a dynamic and supportive organization committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team of passionate and dedicated professionals are always looking for ways to improve and innovate.Job Description:As a Customer Support Officer, you will be...