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Customer Experience Professional
2 days ago
Discover a career opportunity with The Horeca Store as a Customer Experience Professional. Our team is seeking an experienced individual to provide exceptional support to customers worldwide.
Key responsibilities include:
- Providing customer support via chat, call, and email
- Resolving issues and offering solutions promptly and professionally
- Maintaining accurate records of all customer interactions
- Ensuring high levels of customer satisfaction while meeting performance targets
- Collaborating with the team to improve service delivery
Requirements for this role include:
- 1+ year of experience in customer support (chat, call, and/or email)
- Excellent written and verbal communication skills in English
- Strong customer-centric attitude with problem-solving skills
- Ability to work in a fast-paced, onsite environment
- Immediate availability to start
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