Customer Experience Professional

2 days ago


Karachi, Sindh, Pakistan Thehorecastore Full time

Discover a career opportunity with The Horeca Store as a Customer Experience Professional. Our team is seeking an experienced individual to provide exceptional support to customers worldwide.

Key responsibilities include:

  • Providing customer support via chat, call, and email
  • Resolving issues and offering solutions promptly and professionally
  • Maintaining accurate records of all customer interactions
  • Ensuring high levels of customer satisfaction while meeting performance targets
  • Collaborating with the team to improve service delivery

Requirements for this role include:

  • 1+ year of experience in customer support (chat, call, and/or email)
  • Excellent written and verbal communication skills in English
  • Strong customer-centric attitude with problem-solving skills
  • Ability to work in a fast-paced, onsite environment
  • Immediate availability to start


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